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Standard Delivery (3-4 Days) - £2.95
Orders Over £50 (3-4 Days) - Free
We want you to be satisfied every time you shop with us online. Occasionally however, we know that you may want to return items. Our easy returns policy for online orders applies to all of our products except for made to order items, jewellery, personalised items and gift cards.
Your right to cancel an order starts when you place your order and ends 14 days from the day you receive your goods. If your order consists of multiple goods, the 14 days runs from when you get the last item of the order.
If you wish to cancel your order you must return the items back to us within 14 days of the cancellation. We regret that items received after this time will be refused and sent back to you.
You are responsible for the safe return of products to us, including the cost of doing so. It is recommended that you insure your return parcel in case of loss or damage.
For the full details please see our Returns & Refund page.
We will refund your order on your original payment method within 14 days and send you an email confirmation. Please remember it can take up to 7 days for your bank or credit card company to process the refund.
This returns policy does not affect your statutory rights.
With climate change heralding more extremes of weather, creating the perfect place for shade loving plants could involve the construction of a shade house.
Autumn seems to have arrived in a soaking, blustery rush this year and the welcome blooms of Japanese anemones which are standing proud despite the wind.
The arrival of wet weather often brings with it a wide range of plant diseases and disorders – none more disfiguring than rose balling in which the flowers fail to open.